Frequently Asked Questions

Get answers to common questions about Washing and conditioning.

Most appointments take 15–30 minutes depending on hair length and additional treatments. If you add deep conditioning, scalp treatment, or a complex rinse, expect the service to extend to 45 minutes to an hour.

Yes. Our stylists use color-safe, sulfate-free products to protect vibrancy and prevent fading. We'll select formulas designed for your color type and may recommend a conditioning treatment to seal and nourish strands after coloring.

Absolutely. We offer reparative cleansers and deep conditioners rich in proteins and oils to rebuild strength, smooth the cuticle, and restore moisture. Several sessions combined with a home care plan yield best long-term results.

Frequency depends on hair type and lifestyle: oily scalps may need cleansing twice weekly, dry hair benefits from weekly gentle washes with conditioning. We’ll recommend a personalized schedule during your visit to maintain health, manageability, and color longevity.

Yes. We use professional, salon-grade products chosen for safety and performance—free from harsh sulfates when needed. Tell us about allergies or sensitivities and we’ll select gentle, hypoallergenic alternatives to protect your scalp and hair.

Yes. A tailored wash and conditioning routine smooths cuticles, reduces tangles and frizz, and enhances natural texture. Combined with product recommendations and styling tips from our stylists, you'll find daily styling faster and more consistent.